THREE LAYERS
LLM. TLM. Agent.
LLM
Large Language Model
Fine-tuned on regulations, circulars and official correspondence.
TLM
Task-Specific Model
Tax anomaly detection, procurement risk scoring, demand forecasting.
Agent
Autonomous Agent
Citizen service agent, regulation advisor agent, audit support agent.
FROM THE FIELD
Real outcomes.
"A municipality resolves 62% of citizen calls at first contact via agent."