INDUSTRY
TELECOMVERIDIAN APPROACH
Network optimization, churn, customer experience — to millions of subscribers per second.
THREE LAYERS
LLM. TLM. Agent.
LLM
Large Language Model
Fine-tuned on call-center transcripts and technical docs.
TLM
Task-Specific Model
Churn scoring, cell-tower capacity forecasting, network anomaly detection.
Agent
Autonomous Agent
Customer service agent, network ops agent, campaign targeting.
FROM THE FIELD
Real outcomes.
"An operator improved retention by 22% with a churn agent."